Telecommunications
Cingular/AT&T Wireless
Productivity - Work process automation and productivity enhancements. Each work request is processed following the tailored work flow for the department receiving the request. Web based forms display the status of each request from initiation to finalization. Reports allow team members in the department to review the status of the requests. Data export capabilities allow individuals to create tailored reports.
Clear Communications
Productivity - Communications installation work order handling system based on VB Script in Outlook. Work orders handling dynamics are tunable using triggers based on the length of time the orders remained at a given state. Emails were sent to involved individuals requesting their attention at key process steps. Alarms (email notifications) based on rules defined by the customer, are sent when work orders stay too long at a given state. Work order history is available for each work order.
Aerospace
Boeing
Productivity - Programming of an automated custom airplane maintenance part distribution, packing and shipping system.
Harper Engineering
Sales - Custom web site that allows automatic part indexing of PDF's for maintenance of online catalog. http://www.harperengineering.com/
Financial Services
All City Escrow
Escrow Services - Browser-based database development keeping track of escrow account progress, reports.
CashPoint
Sales - One-on-one advertising system allowing targeted full-color video, screen messaging, and imprinted messages to targeted ATM users. Client ASP / AXP interface to ATM Advertising system designed to identify, reach, and persuade specifically-targeted market with one-on-one media incorporating full-color video, screen messaging, and imprinted coupons.
Pacific Portfolio
Productivity - stocks and bonds portfolio management and reporting development.
Coast Mortgage
Productivity - Year 2000 assessment.
Government
City of Des Moines, WA
On-line multiple business license renewals, on-line archive data documentation.
Department of Energy
Productivity - database development.
Triad
Productivity - software programming electronic document control database.
Washington State Convention Center
Productivity - database programming and development.
Not-For-Profits
Seniors Making Art
On-going database support, network support and hosting.
Legal Voice
Database development for Calls management, reports, custom reports.
YWAM Publishing
Ecommerce – Online bookstore specializing in home school and religious books. The website includes extensive content management features and secure integration with a third-party, fulfillment software package.
LACC
Child Sponsorships – Website presenting needy Latin American children for sponsorship. The development included automations for the processing of photos of the children and integration with existing database systems.
Healthcare
The Heart Group
Productivity & Customer Satisfaction - medical database, tracking and graphical reporting of patient's vital statistics.
Hematologics
Productivity & Customer Satisfaction - cancer patient database with key information tracking and graphical reporting features. On-line physicians data access, HIPPA regulations.
Diagnostic Cytogenetics
Patient, physician and specimen test tracking, reports
Manufacturing
Abitibi Consolidated
Productivity & Customer Satisfaction - paper manufacturing inventory, rolling control, customer interface.
Continental Mills
Productivity - database programming for inventory control, project tracking, product quality, formula control.
Force and Motion
Productivity - Book development / task management system allowing automatic assigning of tasks based on employee roles and business rules. Task assignments begin with bug/problem reports from reviewers of chapters in a book. Employees with the appropriate skill set are assigned the task of fixing the problem. Status of each problem is reportable via customizable reports.
Retail/Wholesale
Seattle Design Center
Showroom and representatives database tracking, custom reports, web-based showroom data maintenance.
Seattle Gift Center
Database and network support services
Shurguard Storage
Productivity - database programming for storage tracking and monitoring.
URAL America
Productivity - systems upgrade, backup system and software.
Services & Transportation
Cruise Specialists
Sales & Customer Satisfaction - Client, Marketing and Reservations tracking database with significant accounting and custom reporting functionality
Web Content System - custom information directory tracker for intranet.
Web-based Client, Marketing and Reservations tracking database with significant accounting and custom reporting functionality
Rick Steve's Europe through Backdoor
Tours and products database development and on-going support, smartphone app development.
Red Dot Corporation
Sales - updated online catalog order application for improved customer service.
US Northwest Express
Productivity - database accounting, inventory tracking and systems support.
