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Client Successes

Quotes from Clients

"Associated Warehouses, Inc., in an effort to improve information access, increase operational efficiencies, and enhance customer service for our diverse and growing customer base chose The Geneva Group to develop a software solution. The solution needed to be flexible; user friendly and able to continue growing as the demands grew. Network security was an issue and is managed effortlessly and proficiently.

The Geneva Group has and continues to successfully provide technical solutions for our business. I believe this success can be attributed to the expertise of their programmers, software developers, system analysts and engineers. I am pleased to have their organization working along side ours, partners in this venture to keep up with the demands of today's business."


Debra Hall
Comptroller
Associated Warehouses, Inc.


"Cruise Specialists, Inc. has been utilizing the services of The Geneva Group for many years. They have done an excellent job of developing and updating our software to the highest standards. I am proud to say that due to Ilker and the Geneva Group our software is the best in our industry."

Vicki N. Bowen
Vice President
Cruise Specialists, Inc.

Clients and Solutions (by Industry)

Telecommunications

» AT&T Wireless
Productivity - Work process automation and productivity enhancements. Each work request is processed following the tailored work flow for the department receiving the request. Web based forms display the status of each request from initiation to finalization. Reports allow team members in the department to review the status of the requests. Data export capabilities allow individuals to create tailored reports.

» Clear Communications
Productivity - Communications installation work order handling system based on VB Script in Outlook. Work orders handling dynamics are tunable using triggers based on the length of time the orders remained at a given state. Emails were sent to involved individuals requesting their attention at key process steps. Alarms (email notifications) based on rules defined by the customer, are sent when work orders stay too long at a given state. Work order history is available for each work order.


Aerospace

» Boeing
Productivity - Programming of an automated custom airplane maintenance part distribution, packing and shipping system.

» Harper Engineering
Sales - Custom web site that allows automatic part indexing of PDF's for maintaince of online catalog. http://www.harperengineering.com/


Financial Services

» CashPoint
Sales - One-on-one advertising system allowing targeted full-color video, screen messaging, and imprinted messages to targeted ATM users. Client ASP / AXP interface to ATM Advertising system designed to identify, reach, and persuade specifically-targeted market with one-on-one media incorporating full-color video, screen messaging, and imprinted coupons.

» Pacific Portfolio
Productivity - stocks and bonds portfolio management and reporting development.

» Coast Mortgage
Productivity - Year 2000 assessment.


Government

» Department of Energy
Productivity - database development.

» Triad
Productivity - software programming electronic document control database.

» Washington State Convention Center
Productivity - database programming and development.


Healthcare

» The Heart Group
Productivity & Customer Satisfaction - medical database, tracking and graphical reporting of patient's vital statistics.

» Hematologics
Productivity & Customer Satisfaction - cancer patient database with key information tracking and graphical reporting features.


Manufacturing

» Abitibi Consolidated
Productivity & Customer Satisfaction - paper manufacturing inventory, rolling control, customer interface.

» Continental Mills
Productivity - database programming for inventory control, project tracking, product quality, formula control.

» Force and Motion
Productivity - Book development / task management system allowing automatic assigning of tasks based on employee roles and business rules. Task assignments begin with bug/problem reports from reviewers of chapters in a book. Employees with the appropriate skill set are assigned the task of fixing the problem. Status of each problem is reportable via customizable reports.


Retail

» YWAM Publishing
Sales - Web store for selling books. Based on ShopZone this site allowed the owner to maintain (add, update, and remove) content without requiring web site development expertise. http://www.ywampublishing.com/

» Shurguard Storage
Productivity - database programming for storage tracking and monitoring.

» URAL America
Productivity - systems upgrade, back up system and software.


Services & Transportation

» Cruise Specialists
Sales & Customer Satisfaction - customer and marketing database, custom information and order/product tracking.
Web Content System - custom information directory tracker for intranet.

» LACC
Sponsorships - Web site for sponsoring needy children in Latin America. Based on custom versoin of ShopZone, this site allows the owner to maintain (add, update, and remove) content without requiring web site development expertise. It also includes custom utilies to deal with sponsorships. http://www.lacc4hope.org/

» Red Dot Corporation
Sales - updated online catalog order application for improved customer service.

» US Northwest Express
Productivity - database accounting, inventory tracking and systems support.

 

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The Geneva Group, Inc.
677 Strander Blvd. Suite A
Seattle, WA 98188

(206) 575-0331 [Seattle]
(253) 627-7244 [Tacoma]
1-877-448-4600 [Toll Free]

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